Showcase your brand with the Custom Counter—crafted to reflect your unique style. Add your logo and display the numbers that matter to you most—whether it’s orders, products sold, customer reviews, or any other key metric.

Customize your Counter after placing your order! Once your purchase is confirmed, you’ll receive an email with instructions to submit your logo. Our team will guide you through the process to ensure a perfect result and answer any questions along the way.

As the product is personalized with your custom logo printed on the front panel, it is not eligible for return.

Custom Counter Your sleek, retro-inspired Counter, ready to display the data that matters most to you in real-time.

Power adapter Includes multiple power plugs (EU, AUS, USA, UK) compatible with global outlets, supporting a voltage range of 100V to 240V, so you can set up your Counter anywhere in the world.

Line voltage: 100V to 240V AC Frequency: 50/60Hz Output: 5.0V ⎓ 1.5A 7.5W Power cord lengh: 8.2 ft (2.5 m)

Installation Guide A step-by-step guide to help you set up and connect your Counter quickly and effortlessly. Available in French, English, Italian, Spanish, and German, provided in a convenient paper format.

Protective packaging The Counter is securely packed in a durable cardboard box, ensuring safe transport to any destination worldwide.

Size and weight Height: 4.13 in (10.5 cm) Lengh: 16.54 in (42 cm) Width: 3.98 in (10.1 cm) Wall mount hook spacing: 11.85 in (30.1 cm) Weight: 4.63 lb (2.1 kg)

Network Connectivity Wi-Fi 802.11 b/g/n (2,4 GHz) Ethernet RJ45 plug (cable not included)

Compatible with smartphone hotspot connections via Wi-Fi Easily connect your Counter using your smartphone’s data sharing through a Wi-Fi hotspot.

Compatible with captive portal networks The Counter can connect to networks with a login page (captive portal), network administrator configuration is needed to grant access.

Static IP settings available Configure your Counter with a static IP for more stable and secure network connections, ideal for advanced setups.

Security Open/WEP/WPA/WPA2-personal

How to set up? Step 1. Power up your Counter Step 2. Go to my.smiirl.com to pair your Counter Step 3. Connect your Counter to the internet, then link your data source Step 4. You’re done!

Counter update frequency Default real-time setting: 6 seconds Other settings available: 30 seconds, 1 minute, 2 minutes, 5 minutes, 15 minutes, 1 hour, 2 hours, 6 hours, 12 hours, 24 hours

Limited Warranty and Service Your Custom Counter comes with a 2-year warranty from the date of purchase, covering any manufacturing defects or malfunctions. As the product is personalized with your custom logo printed on the front panel, it is not eligible for return.

Is the Counter really connected in real-time? The Custom Counter updates as frequently as possible, but the responsiveness depends on the data source and the integration method. Unlike our social media Counters, we cannot always guarantee real-time updates since we don’t control the external data source.

How do I customize my logo for the Counter? Once you order your Custom Counter, our team will guide you through the customization process. After your purchase, you’ll receive an email with instructions to submit your logo. We’ll work closely with you to ensure your design is perfect before printing, so your Counter looks exactly how you want it!

How do I integrate my data source with the Custom Counter? There are three methods to integrate your data source with the Custom Counter:

1. Zapier Integration (No-Code Solution) With Zapier, you can connect your Counter to hundreds of apps and services. Easily create automated workflows that sync your data source with your Counter in real time—no coding required. Learn more about Zapier integrations here.

2. Full Custom Integration (Requires Coding) For more complex needs, you can integrate your Counter directly with custom APIs or internal systems, offering complete flexibility over the data it displays. Check our GitHub for technical documentation.

3. Manual Updates via my.smiirl.com When other configurations aren’t possible, you can manually update your Counter through my.smiirl.com, inputting data directly as needed.

Can I customize what my Counter displays? Absolutely! The Custom Counter is designed to display any key metrics you choose. You have full flexibility over what it shows.

Can I connect the Counter to multiple data sources? The Counter can only display one data source at a time, but you can switch between different data types or metrics by accessing your my.smiirl.com account.

What is the warranty for Smiirl Counters? All Smiirl Counters come with a 2-year warranty from the date of purchase, covering any technical issues or defects.

What is the return policy? Since the Custom Counter is a personalized product, we do not offer returns. Please ensure all details are correct before placing your order.

What data does the Counter collect, and is it secure? The Counter only collects the necessary data to display the metric you’ve selected. We don’t store personal data, and all communications between your Counter and our servers are encrypted to ensure security.

What’s the lifespan of the Counter, and how durable is it? Our Custom Counters are made from high-quality materials and are built to last. With proper use, they can function for many years. While we offer a 2-year warranty, many of our customers enjoy their Counters well beyond that period without any issues.